Mission, Vision, & Values
Mission Statement
At Patient Safety Guild, our mission is to advocate for the well-being and safety of patients by providing personalized guidance, promoting clear communication with healthcare providers, and ensuring that every individual receives the quality care they deserve. We are dedicated to helping patients and their families navigate the complexities of healthcare with confidence and peace of mind.
Vision Statement
To build a future where every patient feels empowered, informed, and supported throughout their healthcare journey, leading to safer, more compassionate care for all.
Values
- Compassion: We are committed to supporting patients and their families with empathy and understanding, ensuring their dignity and well-being are always prioritized.
- Integrity: We operate with the highest ethical standards, ensuring that our advocacy is focused on the best interests of our clients, without bias or external influence.
- Empowerment: We believe in educating and equipping patients with the knowledge and tools to actively participate in their care and make informed decisions for their health.
- Collaboration: We work alongside healthcare professionals, patients, and their families to foster clear communication, improve care coordination, and bridge gaps in care.
- Safety: We are dedicated to preventing medical errors and ensuring that patients receive safe, high-quality care at every stage of their treatment.
About Us
At Patient Safety Guild, I’m dedicated to ensuring that every patient receives the compassionate, personalized care they deserve. My name is Geovani Erguera, and as the founder of Patient Safety Guild (PSG) and a Board-Certified Patient Advocate (BCPA), I aim to support individuals navigating today’s complex healthcare system. My experience as a registered nurse revealed the immense need for a guiding hand in healthcare—someone to ensure patients feel heard, empowered, and well-supported in every step of their journey.
When you work with me, you’ll have a dedicated professional by your side, someone who genuinely cares about your well-being and outcomes. My mission is to be that trusted advocate who will empower you and your loved ones, offering one-on-one support to help you make informed decisions and achieve the best possible outcomes. Together, we’ll tackle the challenges, celebrate the progress, and make sure your voice is always heard.
Thank you for the opportunity to be a part of your healthcare journey.
Professional Nurse Advocacy for Confident,
Informed Healthcare Decisions
As a nurse for many years, I've witnessed the incredible dedication and compassion healthcare professionals bring to their work. Nurses, doctors, and other caregivers pour their hearts into providing the best possible care, but even with the best intentions, mistakes can happen. The statistics are sobering: nearly 250,000 deaths occur each year due to medical errors, making it the third leading cause of death in the United States. Too many patients and families suffer as a result of a healthcare system that can be overwhelming, flawed, and difficult to navigate.
As a nurse advocate, my mission is to be part of the solution. I bring my knowledge and experience to patients and families who need guidance through this complex landscape. Patients newly diagnosed with chronic illnesses like diabetes or congestive heart failure often face life-changing decisions, and without the right information, the consequences can be devastating. For example, poorly managed diabetes can lead to complications such as blindness, kidney failure, or amputations. With proper support, these outcomes can be prevented, and patients can live healthier lives.
I am here for the families who feel their loved ones aren’t receiving the care they deserve. Whether it’s ensuring the right questions are being asked or providing clarity on medical decisions, my goal is to empower patients and their families with the confidence and knowledge they need to take control of their healthcare.
I know the devastating impact of healthcare gaps all too well. I lost my grandfather at a young age because we didn’t recognize the signs of a heart attack. He had been experiencing shoulder pain—a common but often overlooked symptom of a cardiac event. By the time we understood the severity of the situation, it was too late. My grandfather, a vibrant man who loved life, was taken far too soon due to a lack of knowledge.
This personal experience fuels my passion for advocacy. I don’t want others to suffer the same fate. My role is to spread awareness, guide individuals through their healthcare journey, and make sure no one feels lost or uncertain about their health or the care they receive.
Together, we can create a world where patients and their families are informed, empowered, and hopeful. By addressing the gaps in healthcare, we can work towards a future where safety and compassion are at the forefront of every healthcare experience. Let’s build that better world—one patient at a time.
Patient Safety Guild is my vision for a personal solution to the healthcare system dilemma we currently face. Please, allow me to stand by your side and help you take control of your healthcare journey with confidence. Together, we can ensure that you or your loved one is never left to navigate the complexities of healthcare alone.
Ready to Take the Next Step Toward Safer, More Empowered Healthcare?
At Patient Safety Guild, we understand that navigating the complexities of healthcare can feel overwhelming. That’s why we’re here—to guide, support, and advocate for you every step of the way. Whether you need help understanding a diagnosis, organizing your medical records, or ensuring you're receiving the best care, we’re here to make sure your voice is heard.
Get started today with a complimentary 30-minute consultation. This is a no-pressure opportunity to discuss your needs, ask questions, and see how our advocacy services can bring clarity and confidence to your healthcare journey.
Reach out to us by phone or email to schedule your consultation. Let’s partner together to ensure you get the care and support you deserve!
Copyright Patient Safety Guild 2024